Need Help?
If you have any questions or need help with your account, please contact us to assist you.


Sales Questions
To place an order or ask questions about a product advertised on our site, please call our Sales Department at 1-866-577-0673


Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)


Saturday to Sunday
9:00AM to 6:00PM Eastern Time (ET)


Customer Service
To check the status of your shipment or discuss an order that has already been placed, please contact our Customer Care Department at 1-866-577-0673


Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)


Saturday to Sunday

Customer Testimonials

At CPO, we pride ourselves on 100% customer satisfaction. Our customer service representatives are knowledgable, friendly, and willing to go the extra mile to ensure that our customers are satisfied. Our #1 goal at CPO is for you to become a repeat customer. But don't just take our word - read what our customers are saying!
"Almost instant service, product arrived in excellent condition a day earlier than promised. Excellent packing, paperwork, including original instructions. A+ rating. Will turn to CPO again with any similar needs." - Paul D.


“I just wanted to take a moment and salute you for being a TOP of the line store. My online shopping experience was flawless from start to finish. Your shipping time was amazingly fast and I would like to commend your Customer Service Dept. for being courteous, knowledgeable and super to deal with!! I will not hesitate to recommend your website to everyone I know!!”—Robbin P.

“I've purchased several tools from CPO and have never been let down. They're easy to order from and delivery has always been good and product packaged well. They will always be my go to for buying tools I need. Thanks CPO.”—George R.

“Very good merchandise for the price, very fast and reliable customer service speaking to a polite, real person. Delivery was just as promised, on time.”—Joel W.

“It was the best price out there. We are very satisfied.”—John K.

“Product was just as described, shipping was very fast. Excellent in every way.”—David A.

“Great prices, super fast shipping. Did business with them again, and gave friends the web address so they could order the same drill I did.”—Jeanne B.

“Excellent service and products. Very pleased. Thanks.”—Allen K.

“Website is easy to maneuver around. Quickly found what I was looking for and purchased it. Check out was easy and we had our product sooner than expected in our hands. Excellent service! Will shop here again.”—Lynn G.

“Great deals, well packaged and fast shipping.”—Ron W.

“Product was shipped promptly and I was very satisfied with the entire transaction.”—Frank S.

“I have ordered from this merchant for over 2 years and never had a problem!”—Elizabeth T.

“To whom it may concern, I was very satisfied with my purchase from CPO Fein. I received my product 1 day earlier than scheduled. I have not, as of yet, had any reason to contact the customer service dept. Thank you” – Charles C.

“I purchased a MAC700 compressor from CPO Fein. The sale price was not the lowest I could find, but the vendor's reputation for service made up for this. Also, the free standard shipping helped. I consider the delivery time (under 2 days after placing the order) excellent and far exceeding my expectations. It arrived in the manufacturer's packaging with no damage. Manufacturer's instructions leave something to be desired, but that's not the fault of CPO Fein. I would definitely purchase from them in the future.” – Ray H.

“This item was shipped very timely and the price was very good. The item works fine and even though refurbished, it looked as if it had never been taken out of the box. The only con is I felt it should have come with a depth gauge.” – Jay M.
“Great price for a great refurbished tool. Shipping was incredibly fast and I did get in on their free shipping for orders over $100- The tool was shipped FedEx. I will buy again....” – Daniel B.

“I have purchased many things online, but I have never had such great service as Fein (from sales to Delivery). I placed my order and within 24 hours it was here. I also got a call to see if I was happy with my Order. CPO Fein is the best. I will always order from them for all my tool needs. Thanks Guys. Jim” – James C.