NO-RISK RETURNS through January 31
Ho Ho Ho Shop CPO
Need Help? Experts Available 1-866-577-0673
Welcome:
Login|Register
My Cart:
0 Items

Need Help?
If you have any questions or need help with your account, please contact us to assist you.

 

Sales Questions
To place an order or ask questions about a product advertised on our site, please call our Sales Department at 1-866-577-0673

 

Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)

 

Saturday to Sunday
9:00AM to 6:00PM Eastern Time (ET)

 

Customer Service
To check the status of your shipment or discuss an order that has already been placed, please contact our Customer Care Department at 1-866-577-0673

 

Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)

 

Saturday to Sunday
Closed

Warranty

FEIN One Year Standard Warranty

Every FEIN power tool is carefully inspected, tested, and is subject to FEIN Quality Assurance's stringent controls. FEIN grants a manufacturer guarantee for precise construction and faultless material on its power tools for the duration of (1) one year - appropriately as of purchase date.

3-year FEIN PLUS guarantee:

3 year guarantee This guarantee period is extended to 3 years for all FEIN power tools purchased after 1/1/2005 (Except FEIN High-Frequency Power Tools, FEIN Accu Tec Screw Guns, FEIN Balancer, FEIN Pipe Processing Tools, FEIN Compressed Air Tools, FEIN Battery Packs and Battery Chargers) if the purchaser has registered within 6 weeks of the purchase date. Registration has to be done by the customer himself on the Internet. Register online here. The proof of registration, which has to be printed out immediately, is valid as the confirmation along with the original sales receipt, which shows the purchase date. Registration can be done only if the customer accepts the storage of the queried information.


In case of a material or construction fault, a free repair will be done or in case a repair is impossible the free replacement of the device with a new one (or possibly a follow-up model).

This warranty does not cover damages that are the result of improper use such as nonobservance of the instructions, overload, operation with wrong voltages, wrong type of electricity, or unsuited accessories, as well as external influence such as dropping or striking. Not covered by the warrantee are furthermore wear from operational use under normal conditions.

Services covered by this guarantee declaration are provided solely by FEIN and by companies explicitly authorized for this by FEIN.

In case of assertion of claims from this warranty the power tool concerned has to be completely submitted or sent in along with the original sales receipt (that shows the purchase date and the product name). Partially or completely disassembled power tools cannot be accepted.

Contractual or legal warranty claims towards the retailer remain untouched by this manufacturer guarantee.

Please note that the 3-year FEIN PLUS guarantee is valid only in certain countries. Please see www.fein.de/warranty for a list of these countries.